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  2. Privacy policy

Privacy policy

We take the issue of data protection seriously and want to ensure that your privacy is always protected when using our sites. In the following privacy policy, we will explain how your data is processed.

1. DATA ACCESSIBLE WITHOUT PERSONAL DATA

In order to improve the offer of our website, we collect and store some accessible data without personal data.
When you request a file from our site, access information is collected and stored by default.

This information includes:

  • the page from which the file was requested,
  • file name,
  • date and time of the request,
  • time spent on the page,
  • amount of transferred data,
  • access status,
  • the IP address of the computer that requested it,
  • a description of the type and version of the web browser used,
  • installed operating system and set resolution.

This data is analyzed for internal statistical purposes and for the technical management of the website and is not transferred in whole or in part to third parties. This anonymous data is stored separately from personal data and is in no way linked to your personal data, which means that no connection to an individual person is possible.

2. ACQUISITION AND STORAGE OF PERSONAL DATA

Personal information is only collected if you voluntarily share it with us. Personal data is mostly collected as part of your order or when registering a new user: First and last name, address, email address, phone number.

When signing up for our e-newsletter, the following personal data is collected: Your e-mail address.

Disclosed personal data (name and surname, address, e-mail address, telephone number) are stored legally and in accordance with the law. Your data is always treated confidentially.

3. USE OF PERSONAL DATA

Your personal data, which you will submit to us via online forms, is carefully protected. We assure you that they will be used exclusively to make purchases, send e-news, important information about our services and to answer your questions, inquiries or requests that you have sent to us through the form on our website. In order to deliver the ordered products, it is necessary to transfer your address information to an authorized delivery service. The delivery service is obliged to treat your information as confidential and use it only for delivery purposes.

To process your payment, your payment information will be transferred to a payment service we designate. We do not transfer to third parties. However, we have a duty on a case-by-case basis to provide your information to law enforcement authorities if they request the information as part of their legal authority (for example, law enforcement). We do not use the collected data for advertising or market research / opinion purposes without your consent.

4. E-NEWS

By subscribing to our newsletter, you agree that we may use your email address for our own advertising purposes. You can revoke your consent to the storage and use of your e-mail address for sending e-news at any time by sending an e-mail to splet@eurogarden.si or by unsubscribing from e-news.

5. COOKIES

The sales website uses cookies to facilitate the use of the website. Cookies are small text files that your web browser stores on your computer. If you open the corresponding page again, cookies allow your computer to be recognized. You can change your cookie storage settings at any time in your browser settings and select the "I do not accept cookies" option. However, we would like to point out that this means that you may not be able to use all the features of our website.

6. INFORMATION, CORRECTION, BLOCKING AND DELETION

You can request free information about stored personal data at any time. You also have the right to request correction, blocking or deletion of data. If deletion is permitted by legal or contractual retention obligations, we will block the data.

At your request, we will at any time provide complete and free information about the details stored about you or your company, correct the data, block the data or delete it, and answer any questions about the collection, storage and use of your data. Regarding data protection, you can contact: ANA ROTAR PETAČ, kadrovska@eurogarden.si.

7. DATA SECURITY

Because the security of your data is important to us, we transmit your personal data via a secure SSL connection. If personal data is collected, data transmission is encrypted using the SSL process. Your personal data is then transmitted over the Internet with at least 256-bit SSL. SSL encryption protects your personal data from access by third parties. SSL (Secure Socket Layer) is a protocol for encrypting messages on the Internet that offers particularly high levels of security.

We also secure our website and other systems with technical and organizational measures to prevent loss, deletion, access, modification or dissemination of data by unauthorized persons. Despite regular inspections, however, complete protection against danger is still not possible.

8. WEB ANALYTICS

8.1 USE OF THE GOOGLE ANALYTICS TOOL

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how you use the website.
The data obtained by the cookie about your use of the website is transmitted to the websites of Google and stored on servers in the USA. If IP anonymization is activated on this website, your IP address will first be disabled by Google in a member state of the European Union or in another state party to the Agreement on the European Economic Area. Only in exceptional cases will your full IP address be transferred to a Google server in the USA and shortened there. 

On behalf of the operator of this website, Google will use this data to evaluate your use of the website, to prepare reports on website activity for website operators and other operators relating to website activity and internet usage. The IP address transmitted by the browser to Google Analytics is not linked to other Google data. You can reject cookies by selecting the appropriate settings in your browser, but please note that you may not be able to use all features of this website.

In addition, you can prevent Google from collecting the data provided by the cookie and related to your use of the website (including the IP address) and the processing of this data by Google by downloading and installing the browser plug-in available via the following link: http://tools.google.com/dlpage/gaoptout.

More information about terms of use and privacy can be found on the Google website.

8.2. USE OF GOOGLE SERVICES

On our website, we use functions provided by Google Inc. These functions allow us to retarget users who have visited our website through precise advertising on the pages of the Google partner network. Personalized, interest-based ads may then be displayed on other websites that the user may visit on the Google Display Network. Cookies are used to display these ads.

Cookies are small text files that are stored on the user's computer. These text files help collect anonymous website usage data that cannot be traced back to an individual.

You can permanently disable Google's use of cookies by clicking on the following link and by downloading and installing the available plugin: https://www.google.com/settings/ads/plugin. You can also disable the use of cookies by third-party providers. You can find information about the type, scope and purpose of the collection, use and further processing or use of data provided by Google, as well as information about your rights and settings for the protection of user privacy in Google's privacy policy.

9. SOCIAL NETWORK PLUGINS

Our website combines plugins (programs) of the social networks Facebook and Instagram.

9.1. FACEBOOK and INSTAGRAM

On our social media accounts, such as Facebook and Instagram, you can directly contact us through commenting, messaging, and chatting features. The information you send us through these means will be processed solely for the purpose of addressing your comment, request, or question.

Based on legitimate interests, we have the right to manage our social media accounts and the content we share on them, engage with visitors, and respond to your inquiries.

In addition, our website uses Facebook and Instagram plugins. When you visit our website, a direct connection is established between your browser and the Facebook and Instagram servers via the plugin. When you use a service that utilizes these plugins, data may be directly transmitted from your device to the social media network's operator (Facebook and Instagram). We have no influence over the data collected by the plugin. If you are logged into these social media networks, your use of the service can be associated with your account on those platforms. If you interact with the plugins by liking, following, sharing, commenting, etc., the data may be automatically displayed on your social media profile. Even if you are not logged into your social media account, it is possible for the plugins to send your IP address to the social media network operators. Please take this into consideration when using our services.

We explicitly emphasize that we have no control over the extent, nature, and purpose of the processing of your personal data carried out by the social media service providers. Therefore, we refer you to the privacy policies of the respective social media service providers.

The privacy policies are available at the following links:

Facebook: https://www.facebook.com/about/privacy/

Instagram: https://help.instagram.com/519522125107875/

Dobrova, 29. 6. 2023